Effective date: November 20, 2025
Last updated: November 21, 2025
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use
(i.e., the information we collect using cookies and how that information is used), and how to
manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your
device when a website loads in your browser. These cookies help ensure that the website
functions properly, enhance security, provide a better user experience, and analyse performance
to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various
purposes. First-party cookies are primarily necessary for the website to function properly and
do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website
performs, track how you interact with it, keep our services secure, deliver relevant
advertisements, and enhance your overall user experience while improving the speed of your
future interactions with our website.
Types of cookies we use
Necessary cookies
Necessary cookies are required to enable the basic features of this site, such as providing
secure log-in or adjusting your consent preferences. These cookies do not store any personally
identifiable data.
| Cookie |
Duration |
Description |
| __cf_bm |
1 hour |
Cloudflare sets this cookie to distinguish legitimate traffic from bots and manage rate-limiting. It helps protect the site from automated abuse. |
| _cfuvid |
Session |
Cloudflare sets this cookie to distinguish legitimate traffic from bots and manage rate-limiting. It helps protect the site from automated abuse. |
| rc::a |
Never expires |
This cookie is set by the Google reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| rc::c |
Session |
This cookie is set by the Google reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| _GRECAPTCHA |
6 months |
Google reCAPTCHA sets this cookie to identify bots and protect the website against malicious spam attacks. |
| rc::f |
Never expires |
This cookie is set by the Google reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| rc::b |
Session |
This cookie is set by the Google reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| m |
1 year 1 month 4 days |
Stripe sets this cookie for fraud prevention purposes. It identifies the device used to access the website, allowing the website to be formatted accordingly. |
| AWSALBCORS |
7 days |
Amazon Web Services sets this cookie for load balancing. |
| cookieyes-consent |
1 year |
CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about site visitors. |
| li_gc |
6 months |
LinkedIn sets this cookie for storing visitors' consent regarding the use of cookies for non-essential purposes. |
Functional cookies
Functional cookies help perform certain functionalities like sharing the content of the website
on social media platforms, collecting feedback, and other third-party features.
| Cookie |
Duration |
Description |
| _cliniko_app_session |
Session |
Maintains the booking session when using the embedded Cliniko appointment widget, allowing users to select and confirm appointments within the same session. |
| payl8r_sess_pub |
Session |
Used by Payl8r to maintain secure session data between your website and the Payl8r finance application system. Enables users to apply for finance or complete instalment payments. |
| hEn7oQof0H |
Session |
This cookie is set by Payl8r’s finance application system to maintain secure user sessions while completing a finance application or payment process. It ensures that user data is transmitted securely and that the application functions correctly. |
Analytics cookies
Analytical cookies are used to understand how visitors interact with the website. These cookies
help provide information on metrics such as the number of visitors, bounce rate, traffic source,
and more.
| Cookie |
Duration |
Description |
| calltrk_referrer |
3 minutes |
Set by CallRail to record the referring URL for call attribution and marketing analytics. |
| calltrk_landing |
3 minutes |
Set by CallRail to record the landing page URL for call attribution and marketing analytics. |
| __hssrc |
Session |
Set by HubSpot to determine if the visitor has restarted their browser. It helps distinguish new sessions from existing ones for analytics purposes. |
| __hssc |
1 hour |
HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. |
| _vwo_uuid_v2 |
1 year |
This cookie is set by Visual Website Optimiser and calculates unique traffic on a website. |
| calltrk_session_id |
6 months |
Stores a unique session ID used by CallRail to link website activity with call tracking analytics. |
| _ga_* |
1 year 1 month 4 days |
Google Analytics sets this cookie to store and count page views. |
| _ga |
1 year 1 month 4 days |
Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| __hstc |
6 months |
HubSpot sets this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| hubspotutk |
6 months |
HubSpot sets this cookie to keep track of visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. |
| ttcsid_CQU9VDRC77UC5LVUFG90 |
3 months |
Used by TikTok to identify sessions for analytics and conversion measurement. |
| ttcsid |
3 months |
Used by TikTok to identify sessions for analytics and conversion measurement. |
| calltrk_nearest_tld |
1 year 1 month 4 days |
Set by CallRail to determine the appropriate top-level domain for storing CallRail tracking cookies, ensuring consistent analytics attribution. |
| _clck |
1 year |
Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
| _clsk |
1 day |
Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. |
Performance cookies
Performance cookies are used to understand and analyse the key performance indexes of the
website, which helps in delivering a better user experience for visitors.
| Cookie |
Duration |
Description |
| AWSALB |
7 days |
AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target. |
Advertisement cookies
Advertisement cookies are used to provide visitors with customised advertisements based on the
pages you visited previously and to analyse the effectiveness of ad campaigns.
| Cookie |
Duration |
Description |
| _ttp |
3 months |
TikTok sets this cookie to track and improve the performance of advertising campaigns, as well as to personalise the user experience. |
| _tt_enable_cookie |
3 months |
TikTok sets this cookie to collect data about behaviour and activities on the website and to measure the effectiveness of advertising. |
| _gcl_au |
3 months |
Google Tag Manager sets this cookie to experiment with advertisement efficiency of websites using their services. |
| MUID |
1 year 24 days |
Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| test_cookie |
15 minutes |
doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
| IDE |
1 year 24 days |
Google DoubleClick sets this cookie to store information about how the user uses the website in order to present them with relevant ads according to their user profile. |
| _uetsid |
1 day |
Set by Microsoft Advertising to store a unique user ID for remarketing and ad performance measurement. |
| _uetvid |
1 year 24 days |
Set by Microsoft Advertising to store a unique user ID for remarketing and ad performance measurement. |
| bcookie |
1 year |
LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognise browser IDs. |
| lidc |
1 day |
LinkedIn sets the lidc cookie to facilitate data centre selection. |
Manage cookie preferences
Consent preferences
You can modify your cookie settings anytime by clicking the “Consent Preferences” button above.
This will allow you to revisit the cookie consent banner and update your preferences or withdraw
your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by
websites. You can adjust your browser settings to block or delete cookies. Below are links to
support documents on how to manage and delete cookies in major web browsers:
If you are using a different web browser, please refer to its official support documentation.
Cookie Policy generated by CookieYes - Cookie Policy Generator
